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OFFICE POLICIES

How are Appointments Scheduled?

Our office attempts to schedule appointments at your convenience. Preschool children should be seen in the morning because they are more awake, and we can work more slowly with them for their comfort. School children with a lot of homework should be seen in the morning for the same reason. Dental appointments are an excused absence, and missing school can be minimal when regular dental care is scheduled.

Since appointed times are reserved for each patient, we ask that you please notify our office at least 24 hours in advance of your scheduled appointment time if you must cancel. Another patient could be scheduled if we have sufficient time to notify them. We realize that unexpected things happen, but we ask for your assistance in this regard.

Do I stay with my child during the visit?

We invite you to stay with your child during the initial examination. During follow-up treatment appointments if require, we recommend, you accompany your child to the examination room and after your child feels comfortable we ask you to wait in the waiting room. We can usually establish a closer rapport with your child when you are not present. Our purpose is to gain your child’s confidence and overcome apprehension. However, if you choose, you may stay in the hallway outside the examination room to monitor your child’s dental experience. For the safety and privacy of all patients, other children who are not being treated should remain in the reception room with a supervising adult.

What about Finances?

Payment for professional services is due at the time dental treatment is provided. Every effort will be made to provide a treatment plan which fits your timetable and budget and gives you the best possible care. We accept cash, personal checks, debit cards, VISA, and Master Card.